🔒 Data Protection

supperbaji Privacy Policy

Your personal information is of the highest importance to us. This policy describes in detail how supperbaji collects, uses, and keeps your information secure.

Last Updated: January 2026. This privacy policy may be changed at any time. Users will be notified of any changes.

1. Introduction and Purpose

supperbaji ("we", "us", or "platform") is a trusted online gaming and sports betting platform in Bangladesh. We take the privacy of our users ("you", "your") very seriously. This privacy policy will inform you about what types of personal information supperbaji collects, how that information is used, and what steps we take to protect your information.

By using the supperbaji website or creating an account, you are agreeing to the terms described in this privacy policy. This policy is an integral part of supperbaji's Terms and Conditions. If you disagree with any part of this privacy policy, please refrain from using our platform.

This policy applies to all individuals residing in Bangladesh who use supperbaji's services.

2. What Information We Collect

supperbaji collects only the information necessary to provide our services properly. The categories of information collected are described below.

2.1

Registration and Identity Information

Information you provide when creating an account:

  • Full name
  • Date of birth (for age verification)
  • Email address
  • Mobile number
  • Password (stored in encrypted form)
  • National ID / passport number (where required)
2.2

Financial Information

Information required to process transactions:

  • bKash, Nagad, or Rocket mobile wallet number
  • Transaction amounts and history
  • Deposit and withdrawal records
  • Bonus usage history
2.3

Technical Information

Information automatically collected from your device and browsing:

  • IP address
  • Browser type and version
  • Device information (model, operating system)
  • Session duration and log data
  • Information from cookies and tracking technologies
2.4

Usage Information

Information about your activity on the platform:

  • Game play history and preferences
  • Betting patterns and behaviour
  • Search and browsing history (within the site)
  • Records of communication with customer support

3. How Collected Information Is Used

supperbaji uses collected information only for specific and lawful purposes. The main purposes are outlined below:

3.1 Account and Service Management

Your information is used to complete your registration, verify your identity, and provide access to the platform. Information is also used in the age verification process to prevent registration by those under 21.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, and Rocket, and to ensure the security of transactions. A record of every transaction is kept so that any disputes that arise can be resolved.

3.3 Security and Fraud Prevention

Technical and behavioural data is analysed to ensure account security and to detect and prevent fraudulent activity. If suspicious activity is detected, immediate steps are taken to protect the account.

3.4 Service Improvement

By analysing your usage patterns, supperbaji improves its game library, user experience, and the quality of customer support. Data used for analysis is generally processed in anonymised form.

3.5 Legal Compliance

Certain information is used to comply with applicable laws and regulations, to fulfil legitimate requests from government authorities, and to meet anti-money laundering (AML) requirements.

3.6 Communication and Support

Your contact information is used to send you important notices, account-related updates, and customer support. supperbaji's 24/7 live chat support is always ready to assist you in Bengali.

4. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the supperbaji website. Cookies are small data files stored in your browser or on your device.

Types and Purposes of Cookies

  • Essential cookies: Essential for maintaining login sessions, ensuring security, and operating the site's core functionality.
  • Functional cookies: Used to remember your language preferences and account settings.
  • Analytics cookies: Used to understand site usage patterns and to improve the quality of our services.
  • Performance cookies: Used to improve page loading speed and to identify technical issues.

You can control or disable cookies from your browser settings. However, disabling certain essential cookies may cause some site features to not work properly.

5. Sharing Information with Third Parties

supperbaji does not sell your personal information to third parties. However, limited information may be shared in the following circumstances:

5.1 Payment Processors

Information required to process transactions is shared with mobile financial service providers such as bKash, Nagad, and Rocket. These organisations manage information in accordance with their own privacy policies.

5.2 Technology and Software Providers

Game software providers (including Pragmatic Play, Evolution Gaming, PG Soft, Spribe, JILI, and others) process technical information to operate gameplay. This sharing is limited solely to the purpose of providing gaming services.

5.3 Legal Authorities

If supperbaji receives a legitimate request from a government or judicial authority under the laws of Bangladesh, it is obliged to provide the required information. In such cases, only the minimum necessary information is provided.

5.4 Business Changes

If a significant change occurs to supperbaji's business structure (such as a merger or acquisition), user information may be transferred to the relevant successor organisation. Users will be notified in advance in such cases.

6. Data Security Measures

SSL Encryption

supperbaji uses TLS/SSL encryption across the entire platform. This ensures that all information exchanged between your browser and our servers is fully secure and cannot be read or altered by third parties.

Password Protection

Your password is stored in encrypted form using industry-standard hashing algorithms. supperbaji cannot view or read your actual password under any circumstances.

Secure Data Storage

Your personal and financial information is stored on secure servers. Access to the servers is strictly controlled, and only authorised personnel can access the information they need.

Regular Security Reviews

supperbaji conducts regular security audits and vulnerability assessments. Systems and software are regularly updated to ensure protection against new security threats.

7. Data Retention Period

supperbaji retains your personal information only for as long as necessary. The retention periods for different types of information are noted below:

  • Account information: For as long as the account is active and for a specified period after closure as required by legal obligations.
  • Transaction records: For the period required to meet financial regulatory obligations.
  • Gaming history: For the period required for responsible gaming controls and dispute resolution.
  • Communication records: For a limited period to ensure the quality of customer support.
  • Log files and technical data: For a short period for security and performance monitoring.

Upon requesting account closure, information that is not required to be retained for legal obligations will be deleted or anonymised in a timely manner.

8. Your Data Rights

As a supperbaji user, you have the following rights over your own information:

8.1 Right of Access

You can request a copy of the information supperbaji holds about you. We will fulfil this request within a reasonable time.

8.2 Right to Rectification

If any information stored in your profile is incomplete or incorrect, you can request that it be corrected. Verification may be required for changes to identity-related information.

8.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, it may not be possible to delete information that is required to fulfil legal obligations.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional communications from supperbaji, you can change this preference at any time. Contact customer support or update your account settings to do so.

To exercise any of the above rights, contact our customer support team via 24/7 live chat or by email.

9. Privacy of Minors

supperbaji operates exclusively for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is in place during the registration process. If we are informed that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

If you suspect that a minor has registered on supperbaji, please notify our support team immediately.

10. Policy Changes and Updates

supperbaji may periodically update this privacy policy to keep pace with changes to its business operations, technology, or applicable laws.

For significant changes, supperbaji will notify users in the following ways:

  • Displaying a notice on the platform's main page
  • Sending a notice to the registered email address
  • Updating the "Last Updated" date at the top of this page

Continuing to use supperbaji after a revised policy is published will be considered as your acceptance of the new policy. You are therefore encouraged to visit this page regularly.

11. Contact Us

Have a privacy question?

If you have any questions or concerns about this privacy policy, contact the supperbaji customer support team. We provide support in Bengali 24/7.

Live Chat

Active 24/7

For more information, visit our Terms and Conditions and Responsible Gaming pages.